Contact Us

BY PHONE

1-800 DANSKO4 (1-800-326-7564)
Customer Service Hours
Monday-Thursday 8am-5:30pm EST
Fridays 8am-5:00pm EST

BY MAIL

33 Federal Road
West Grove PA 19390
USA

ONLINE FORM

Dansko will be closed on Monday, May 27th for Memorial Day.  Your email is important to us and we will answer your inquiry as quickly as we can.  Please allow a few extra days for our response.

If you have a question and you haven't found the answer to your question in the FAQ section, use our form and receive a response within 3 business days. For other comments and feedback, click the "Go To Form."

Select a topic from the dropdown list:  

Danskos are sized according to European standards see Sizing Conversion Chart for details.

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We guarantee our product from manufacturers' defects within a reasonable amount of time and wear.

If you believe there is a defect with the materials or workmanship, please contact the dealer where you purchased your product for assistance.

Please note: Dansko cannot assist with requests on purchases made through unauthorized dealers or third-party auction sites.

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Contact your local retailer for availability.

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Once you own Danskos, you will never want to part with them.  To keep your footwear looking fresh, check out our Material Care page .

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Subject:
If you have any specific footwear sizing needs such as narrow/wide widths or high/low arch support, please indicate that in your question below.
A Return Authorization number (RA#) and instructions will be provided in the response.
Please include your RA# and Tracking# for questions about returns in process.
Return Authorization Number (RA#):
UPS Tracking #:
Please provide your Sales Order # or Customer ID.
Sales Order #:
(Can be found on your packing list or your order confirmation e-mail)
Customer ID:
(Can be found on your packing list that was included with your shipment)
First Name:*
Last Name:*
Address 1:*
Address 2:
City:*
State/Province:*
PostalCode:
Country:*
Phone Number:
E-mail Address:*
Confirm E-mail Address:*
My question concerns: Footwear:      Apparel:      Socks:
Footwear: Style: Color:
Apparel: Style: Color:
Socks: Style: Color:
Retailer: (City & State of retail store from which you purchased your Danskos)
Purchase Location: (Name of store or website from which you purchased your Danskos)
Purchase Date: (If you do not know the exact date of purchase, please estimate)
UPS Tracking#:
Question:*
Would you like to be included in future mailings?

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